{"id":32753,"date":"2024-10-09T11:00:07","date_gmt":"2024-10-09T08:00:07","guid":{"rendered":"https:\/\/metallaxis.gr\/privacy-statement\/"},"modified":"2026-01-13T20:21:28","modified_gmt":"2026-01-13T17:21:28","slug":"privacy-statement","status":"publish","type":"page","link":"https:\/\/metallaxis.gr\/en\/privacy-statement\/","title":{"rendered":"Privacy Statement"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<div style=\"padding: 32px 0 18px 0; text-align: center; border-bottom: 3px solid #0ABAB5; margin-bottom: 22px;\">\n<h3 style=\"text-align: center; font-weight: bold; letter-spacing: 2px; text-transform: uppercase; color: #222; margin: 0;\">PRIVACY STATEMENT &amp; GDPR<\/h3>\n<p style=\"font-size: 14px; color: #777; margin-top: 10px; margin-bottom: 0;\">Last update: January 2026<\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div style=\"font-family: 'Open Sans', Helvetica, Arial, sans-serif; color: #444; line-height: 1.8; padding-bottom: 22px;\">\n<h4 style=\"color: #333; border-left: 4px solid #0ABAB5; padding-left: 10px; margin-top: 0;\"><b>1. General<\/b><\/h4>\n<p style=\"text-align: justify;\">This Privacy Statement describes how this Privacy Statement describes how the <strong><a style=\"color: #0abab5; text-decoration: none;\" href=\"https:\/\/metallaxis.gr\/\">metallaxis.gr<\/a><\/strong><br \/>\ncollects and processes personal data when you browse, create an account or place an order.<br \/>\nIf you do not agree with the following, you may discontinue using the site.<\/p>\n<p style=\"font-size: 13px; color: #666; margin-top: 8px;\"><em>The policy may be updated when legislation or the operation of the site changes. It is a good idea to check it occasionally. <\/em><\/p>\n<hr style=\"border: 0; border-top: 1px solid #eee; margin: 20px 0;\">\n<h4 style=\"color: #333; border-left: 4px solid #0ABAB5; padding-left: 10px;\"><b>2. What data can be collected<\/b><\/h4>\n<p style=\"text-align: justify;\">Depending on how you use the site, it may collect:<br \/>\ncontact information (name, email, phone number), shipping\/invoicing information, order information,<br \/>\nand technical connection data (e.g. IP, device\/browser type, cookies).<\/p>\n<div style=\"background-color: #f6fffe; color: #035d5b; padding: 10px; border-radius: 6px; border: 1px solid rgba(10,186,181,0.35);\"><strong>Minimisation principle:<\/strong> only what is needed for the e-shop to function properly and for orders to be completed is collected.<\/div>\n<hr style=\"border: 0; border-top: 1px solid #eee; margin: 20px 0;\">\n<h4 style=\"color: #333; border-left: 4px solid #0ABAB5; padding-left: 10px;\"><b>3. Orders &amp; Customer Service<\/b><\/h4>\n<p style=\"text-align: justify;\">When you place an order, the data is used for: order entry\/execution, communication about its progress,<br \/>\nproduct dispatch, pricing where required, and pre\/post-purchase support.<\/p>\n<p style=\"text-align: justify; font-size: 13px; color: #666;\"><em>Legal basis:<\/em> execution of a contract (order) and\/or compliance with legal obligations (e.g. tax\/accounting).<\/p>\n<hr style=\"border: 0; border-top: 1px solid #eee; margin: 20px 0;\">\n<h4 style=\"color: #333; border-left: 4px solid #0ABAB5; padding-left: 10px;\"><b>4. User account<\/b><\/h4>\n<p style=\"text-align: justify;\">If you create an account, the necessary information is stored to enable you to log in,<br \/>\nview your order history and complete future purchases more quickly.<\/p>\n<hr style=\"border: 0; border-top: 1px solid #eee; margin: 20px 0;\">\n<h4 style=\"color: #333; border-left: 4px solid #0ABAB5; padding-left: 10px;\"><b>5. Communication (forms, emails, messages)<\/b><\/h4>\n<p style=\"text-align: justify;\">If you contact us (form, email or message), we only use your details to respond<br \/>\nand to process your request. It may be retained for a reasonable period of time so that there is a history of support. <\/p>\n<div style=\"background-color: #fff8f2; color: #6b3f00; padding: 10px; border-radius: 6px; border: 1px solid #ffe0c2;\"><strong>Minors:<\/strong> if you are under 16, you need parental\/guardian consent for consent-based services (e.g. marketing cookies).<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<div style=\"font-family: 'Open Sans', Helvetica, Arial, sans-serif; color: #444; line-height: 1.8; padding-bottom: 22px;\">\n<h4 style=\"color: #333; border-left: 4px solid #0ABAB5; padding-left: 10px; margin-top: 0;\"><b>6. Cookies, statistics &amp; consent<\/b><\/h4>\n<p style=\"text-align: justify;\">The site uses cookies to function properly (e.g. cart\/checkout) and, if you choose, for statistics and\/or marketing.<br \/>\nNon-essential cookies are only activated after your choice via the banner.<\/p>\n<div style=\"background-color: #f6fffe; color: #035d5b; padding: 10px; border-radius: 6px; border: 1px solid rgba(10,186,181,0.35);\">To change options, use the Manage button on the banner.<\/div>\n<p style=\"font-size: 13px; color: #666; margin-top: 10px; margin-bottom: 0;\">For more, see the separate Cookies Policy page.<\/p>\n<hr style=\"border: 0; border-top: 1px solid #eee; margin: 20px 0;\">\n<h4 style=\"color: #333; border-left: 4px solid #0ABAB5; padding-left: 10px;\"><b>7. To whom data may be transmitted<\/b><\/h4>\n<p style=\"text-align: justify;\">In order to operate an e-shop, the strictly necessary data may be transmitted to partners\/service providers,<br \/>\nsuch as: hosting companies, payment providers, transport\/freight companies, and technical support.<br \/>\nThese providers receive only what is necessary for their service.<\/p>\n<hr style=\"border: 0; border-top: 1px solid #eee; margin: 20px 0;\">\n<h4 style=\"color: #333; border-left: 4px solid #0ABAB5; padding-left: 10px;\"><b>8. Retention time<\/b><\/h4>\n<p style=\"text-align: justify;\">Data is only kept as long as necessary for the purpose for which it was collected.<br \/>\nOrders\/invoicing may be kept longer where there is a legal obligation (e.g. tax).<br \/>\nThe consent data for cookies are kept in your browser according to your choice.<\/p>\n<hr style=\"border: 0; border-top: 1px solid #eee; margin: 20px 0;\">\n<h4 style=\"color: #333; border-left: 4px solid #0ABAB5; padding-left: 10px;\"><b>9. Security (HTTPS\/SSL)<\/b><\/h4>\n<p style=\"text-align: justify;\">Communication with the site is via encryption (HTTPS). In addition, security practices are in place to restrict<br \/>\nunauthorised access (e.g. access controls, software updates). <\/p>\n<hr style=\"border: 0; border-top: 1px solid #eee; margin: 20px 0;\">\n<h4 style=\"color: #333; border-left: 4px solid #0ABAB5; padding-left: 10px;\"><b>10. Your rights (GDPR)<\/b><\/h4>\n<p style=\"text-align: justify;\">You have the right of access, rectification, erasure, restriction, portability, and objection to processing, where applicable.<br \/>\nIf the processing is based on consent, you can withdraw it at any time.<\/p>\n<div style=\"background-color: #f9f9f9; padding: 12px; border-left: 4px solid #0ABAB5; border-radius: 6px;\">\n<p><strong>Contact:<\/strong> send a request via the <strong>Contact<\/strong> page of the site (or to the details listed there).<\/p>\n<div style=\"font-size: 13px; color: #666; margin-top: 6px;\">If you believe your rights are being violated, you can also contact the Hellenic Data Protection Authority (HDPA). <a style=\"color: #0abab5; text-decoration: none;\" href=\"https:\/\/www.dpa.gr\/\" target=\"_blank\" rel=\"noopener\">www.dpa.gr<\/a><\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] PRIVACY STATEMENT &amp; GDPR Last update: January 2026 [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;] 1. General This Privacy Statement describes how<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-32753","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/metallaxis.gr\/en\/wp-json\/wp\/v2\/pages\/32753","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metallaxis.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/metallaxis.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/metallaxis.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/metallaxis.gr\/en\/wp-json\/wp\/v2\/comments?post=32753"}],"version-history":[{"count":0,"href":"https:\/\/metallaxis.gr\/en\/wp-json\/wp\/v2\/pages\/32753\/revisions"}],"wp:attachment":[{"href":"https:\/\/metallaxis.gr\/en\/wp-json\/wp\/v2\/media?parent=32753"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}